Policies
By booking an event with Moonflower Party Co., you are agreeing to the following policies.
Event Confirmation
We will confirm availability within 48 hours of receiving the party booking form. At that time, you will receive an invoice for a nonrefundable $50 deposit that will be deducted from your final balance. Your booking is not confirmed until the $50 deposit is paid. We also ask that you submit a photo and dimensions of the party space at that time.
Payment
We accept payment via Venmo or PayPal. Payment must be made seven (7) days prior to your event. Failure to pay will result in event cancellation and forfeiture of your deposit.
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Venmo: @Elizabeth-Zaitz
PayPal: moonflowerpartyco@gmail.com
Cancellations
While we accept cancellations and changes to guest total up to seven (7) days prior to your event, your $50 deposit and cost of additional tents are non-refundable.
Damages
A $50 damage waiver will be included on the initial invoice. All party rentals will be assessed for damage within 48 hours of your event concluding. If no damage is found, you will be refunded the $50 damage waiver via your original payment method.
Event Prep
To help you understand how many guests you can accommodate and the space required, the footprint of the tent and air mattress is 4’ (w) x 7’ (l). Prior to set-up, ensure the event space is clear of furniture, pets and people. We do not move furniture. Please note: glampsites will only be set up in indoor spaces.
Liability
Once set-up is complete, we accept no liability for any accidents, personal injuries or loss of property.
Safety
Per the United States Consumer Product Safety Commission, children under the age of 15 months should not sleep on air mattresses due to the risk of suffocation.
Cleaning
Bed trays and non-porous decor are washed with soap and water and then wiped down with Clorox disinfecting wipes. Air mattresses and tent covers are sanitized with Clorox disinfecting spray. All sheets and tent covers are washed in bleach on the sanitize setting. All blankets and pillow covers are washed on the hottest setting recommended and sprayed with disinfecting spray. Sleeping pillows are not provided; guests are asked to bring their own.